TERMS AND CONDITIONS FOR AVENU MEDIA
Last updated: 3/21/2025

These Terms and Conditions (“Terms”) govern your access to and use of all services (collectively, the “Services”) provided by Avenu Media (“we,” “us,” or “our”). By purchasing or using our Services, you agree to be bound by these Terms. Please read them carefully before proceeding.

1. SCOPE OF SERVICES

1.1 Service Description
Avenu Media provides digital media services including, but not limited to, video production, editing, content creation, and social media management (the “Services”). We may modify or discontinue any portion of the Services at any time without notice.

1.2 Eligibility
Our Services are intended for licensed real estate agents and other professionals who have a legitimate business interest in creating marketing or promotional media. By using our Services, you represent and warrant that you meet all eligibility requirements.

2. ORDERS, PAYMENTS, & CANCELLATIONS

2.1 Order Process
You can place orders for Services through our website or by contacting our team. Once an order is placed, you will receive a confirmation message outlining the scope of the project, pricing, and estimated completion time.

2.2 Pricing & Payment

  • Pricing: All prices displayed on our website are subject to change. We will honor the price at the time an order is confirmed.

  • Payment Terms: Payment is typically due upfront unless otherwise arranged. We accept major credit cards and other forms of payment as indicated on our website.

2.3 Refunds & Cancellations

  • Refunds: Due to the customized nature of our Services, all sales are generally final. Refunds may be granted in limited circumstances, at our discretion, if the Services have not yet commenced.

  • Cancellations: You may cancel an order before production or editing has begun. However, if we have already started work on your project, you may be liable for any partial work completed.

3. CLIENT OBLIGATIONS

3.1 Provision of Materials
You agree to provide all necessary materials (e.g., branding assets, graphics, raw video footage) in a timely manner. You warrant that you own or have obtained all necessary rights, licenses, and permissions for any materials you provide to us for use in the Services.

3.2 Collaboration & Feedback
To ensure high-quality results, you agree to:

  • Respond promptly to requests for feedback or clarifications.

  • Provide detailed instructions or edits in a timely manner.

3.3 Content Compliance
You are solely responsible for ensuring that all materials provided and any final content produced comply with all applicable local, state, and federal laws, including real estate marketing regulations.

4. INTELLECTUAL PROPERTY

4.1 Ownership of Deliverables
Upon final payment, you receive a non-exclusive, royalty-free, worldwide license to use, reproduce, and display the deliverables for your personal or business purposes. However, Avenu Media retains the right to use your final deliverables in our portfolio, marketing materials, or promotional efforts unless you request in writing that we do not.

4.2 Trademarks & Service Marks
All trademarks, service marks, and logos belonging to either party shall remain the property of their respective owners. Nothing in these Terms grants you the right to use our trademarks or service marks without our prior written permission.

5. CONFIDENTIALITY & PRIVACY

5.1 Confidential Information
Any information you provide to us that is proprietary or confidential must be clearly identified as such. We will make reasonable efforts to protect your confidential information from unauthorized disclosure.

5.2 Privacy Policy
Your use of our Services is also subject to our Privacy Policy, which outlines how we collect, use, and safeguard your personal data.

6. LIMITATION OF LIABILITY & INDEMNIFICATION

6.1 Limitation of Liability
To the fullest extent permitted by law, Avenu Media, its affiliates, and their respective directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or relating to your use of the Services.

6.2 Indemnification
You agree to indemnify and hold harmless Avenu Media and its affiliates, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with:

  • Your breach of these Terms;

  • Your violation of any law or regulation;

  • Your infringement of any third-party right, including intellectual property rights;

  • Materials or instructions provided by you to us.

7. TERMINATION

7.1 Right to Terminate
We reserve the right to terminate or suspend access to our Services immediately, without prior notice, if you breach any of the Terms or for any other lawful reason.

7.2 Effect of Termination
Upon termination, your right to use our Services will immediately cease. However, any obligations and liabilities incurred prior to termination shall survive.

8. DISCLAIMERS

8.1 No Guarantee of Results
While Avenu Media strives to create effective marketing and social media content, we make no guarantees regarding increased revenue, lead generation, or social media engagement as a result of using our Services.

8.2 Third-Party Tools & Platforms
We may recommend or use third-party tools and platforms (e.g., social media scheduling software). Your use of these tools is subject to the third-party’s terms and conditions, and we are not liable for any malfunction or service interruption caused by these external services.

9. GOVERNING LAW & DISPUTE RESOLUTION

9.1 Governing Law
These Terms and your use of the Services are governed by the laws of the State of California, without regard to its conflict of law principles.

9.2 Dispute Resolution
Any dispute arising from or relating to these Terms or the Services shall be resolved through good-faith negotiations. If negotiations fail, the dispute shall be settled by binding arbitration in Sacramento, California, in accordance with the commercial arbitration rules of the American Arbitration Association.

10. CHANGES TO THESE TERMS

We reserve the right to modify or replace these Terms at any time. Any changes will become effective upon posting the updated Terms on our website. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

11. CONTACT INFORMATION

If you have any questions about these Terms, please contact us at:

Avenu Media
1715 R St #130, Sacramento, Ca 95811
(916)790-4589
Austin@avenurealestate.com

By using Avenu Media’s Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.